FAQS

CONTACT

You can contact us at hello@estellebingham.com for any further assistance or inquiries. We are here to help!

Our response time is currently within 2 working days from your request being received.

To assist you in the interim, we’ve included some information on our frequently asked questions.

 

ABOUT

Are your products natural and organic?

Yes, all of our products are made with natural and organic ingredients. We believe in providing high-quality products that are free from harmful chemicals and toxins. 

Are they vegan friendly?

Yes, all of our products are vegan and cruelty free.

 

I have a nut allergy.  Will it they be safe for me to use?

Please check the ingredients list per product on the product page.

 

Are your products sustainable?

Yes, at I AM SACRED SPACE we are committed to sustainability. See more at Sustainability Commitments

Where can I obtain a full list of product ingredients?

A full list of our ingredients is featured on the individual product page

How can I best store these products?

We suggest you keep your products in a cool, dry place away from direct sunlight.

 

 

SHIPPING 

Do you offer free shipping?

Yes, we offer free shipping on orders over £75 within the UK. For international orders, shipping costs may apply. Please see our Shipping Policy for more information.

How long does shipping take?

We aim to ship your orders within 24 hours. For UK delivery, you will usually receive your order in between 3 to 5 working days. For Europe and international delivery, orders are delivered in between 5 to 10 working days. Please see our Shipping Policy for more information.

What are the shipping costs?

For UK delivery, the cost is £5. We offer free delivery on orders over £75. For Europe and international delivery, the cost is £15. Please see our Shipping Policy for more information.

Do you ship internationally?

Yes, we ship internationally. However, please note that importation of cosmetics may be prohibited in certain countries unless you hold an import license issued by the respective authorities. Please see our Shipping Policy for more information.

What is your refund policy?

If you haven't experienced the scents before and would like to try before you buy please visit Libertys London. If the bottle arrives damaged you would be able to exchange, please photograph and notify us within 7 days of receiving. We cannot offer refunds.

Only products purchased at www.iamsacredspace.com can be returned to us for an exchange. 

Any queries, please do email us on hello@estellebingham.com.

If you have not received the entire order as detailed in the order confirmation email, please contact us.  Please see our Refund Policy for more information.

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